Privacy Policy

Last Updated: October 26, 2023

Welcome to Northern Brewer Shop. We are committed to protecting your privacy with the same care and attention to detail that we apply to selecting our Malted Grains and Beer Yeast. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website northernbrewerus.com or make a purchase from us.

Just as proper Cleaning & Sanitation is essential for a successful brew, protecting your personal data is fundamental to our operation. We encourage you to read this policy carefully to understand our practices.

1. Who We Are & Our Community

Northern Brewer Shop serves a global community of passionate home brewers and vintners, from beginners picking up their first Belgian Beer Kit to all-grain veterans sourcing Hops and All-Grain Equipment. Our privacy practices are designed to be as straightforward and reliable as our beer kits, respecting the trust of our community worldwide.

2. Information We Collect

We collect information that helps us provide your brewing supplies and enhance your experience.

A. Information You Provide Directly:

• Identity & Contact Data: Name, billing and shipping address, email address, and phone number when you create an account or place an order.
• Transaction & Payment Data: Details of the products you purchase (like IPA Beer Kits or Fermenting Equipment), payment method details (though we do not store full credit card numbers), and order history.
• Communication Data: Records of your communications with our team, including emails sent to [email protected].

B. Information Collected Automatically:

• Technical & Usage Data: IP address, browser type, device information, pages you view on our site (such as the Kegging or Ingredients sections), time spent, and how you arrived at our website.
• Cookie Data: Data from cookies and similar tracking technologies. See Section 7 for more details.

3. How We Use Your Information

We use your data with the precision of measuring malt, solely to support your brewing journey and our operations:

• To process and fulfill your orders for Malt Extract, Beer Yeast, Kegging & Bottling supplies, and more.
• To manage your account and provide customer support from our team in Montgomery, Alabama.
• To process payments securely through our trusted partners, using enterprise-level encryption.
• To send you transactional communications (order confirmations, shipping updates).
• To improve our website, product selection, and services based on how our community interacts with our content.
• To prevent fraud and enhance the security of our website and transactions.

4. Sharing and Disclosure of Information

We treat your data like a prized fermentation—we don’t expose it unnecessarily. We only share information in the following circumstances:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing (e.g., PayPal, card processors), shipping carriers, and IT support. These partners are contractually obligated to protect your data.
• Legal Obligations: If required by law, such as to comply with a subpoena or similar legal process, or to protect the rights and safety of Northern Brewer Shop, our customers, or others.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Data Storage and Security

Your financial and personal data is handled with the same respect we give to storing Beer Yeast—carefully, properly, and with attention to preservation.

• Storage: We store data on secure servers located in the United States. By using our services, you acknowledge this transfer.
• Security Measures: We implement robust technical and organizational measures, including:
  • End-to-End Encryption for payment data.
  • PCI DSS Compliance: Our payment processing adheres to the highest industry security standards.
  • SSL Encryption: Our website uses secure connections (look for the padlock in your browser).
  • No Storage of Sensitive Payment Data: We never store your full credit card details on our servers.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

6. Your Rights and Choices

You have rights regarding your personal information, much like you have choices between German Beer Kits or Hard Seltzer Making kits. Depending on your location, these may include:

• Access & Correction: You can access and update your account information through your profile on our website.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Marketing Communications: We do not send promotional emails without your consent. You can opt-out of any non-transactional communications at any time.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies—small data files stored on your device—to enhance functionality and analyze site traffic.

• Essential Cookies: Required for the website to function, such as keeping items in your cart while you browse our Dispensing Essentials or Boiling & Cooling equipment.
• Analytics Cookies: Help us understand how brewers interact with our site, allowing us to improve navigation and product discovery.
• Preferences Cookies: Remember your settings (like language preference) for future visits.

Most web browsers allow you to control cookies through their settings. However, disabling essential cookies may affect your ability to use certain features of our shop.

8. International Data Transfers

We ship worldwide and our payment system is designed for international customers. Your data is processed in the United States. We ensure appropriate safeguards are in place to protect your data when transferred internationally, in line with this Privacy Policy and applicable law.

9. Changes to This Privacy Policy

We may update this policy occasionally, just as we refine our selection of Hops and Additives & Spices. The “Last Updated” date at the top will indicate changes. We encourage you to review this policy periodically.

10. Contact Us