Welcome, passionate brewer, to Northern Brewer Shop! These Terms and Conditions (“Terms”) govern your access to and use of our website at northernbrewerus.com (the “Site”) and all purchases you make from us. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully, as they outline the rights and responsibilities of both you, the valued customer, and us, Northern Brewer Shop.
Our mission is to support your brewing journey—from selecting the finest Malted Grains and Hops to perfecting your process with reliable Fermenting Equipment. Just as clarity is crucial in brewing, we aim for transparency in our policies.
1. Acceptance of Terms
By accessing, browsing, or making a purchase on the Northern Brewer Shop Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Site or services.
2. User Obligations and Responsibilities
As a user of our Site and a member of our brewing community, you agree to:
- Provide Accurate Information: You must provide accurate, current, and complete information during account registration and checkout.
- Legal Compliance: You agree to use our Site and products only for lawful purposes. You are responsible for complying with all local, state, national, and international laws regarding the purchase, possession, and use of homebrewing ingredients and equipment.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Prohibited Uses: You may not use the Site to transmit any harmful code, engage in fraudulent activity, or interfere with the Site’s operation.
3. Products and Services Description
Northern Brewer Shop specializes in providing high-quality homebrewing supplies to a global audience.
- Product Range: We offer a curated selection including Beer Yeast, Hops, Malt Extract, All-Grain Equipment, Beer Kits (Belgian, German, IPA, Lager), Kegging & Bottling supplies, Cleaning & Sanitation products, and more.
- Product Information: We strive for accuracy in product descriptions, images, and pricing. However, slight variations in color or packaging may occur. Product availability is subject to change.
- Intended Use: All products are sold for personal, non-commercial homebrewing and beverage production. We assume no liability for products used outside their intended purpose.
- Age Restriction: By purchasing ingredients like yeast or equipment, you confirm you are of legal age to produce alcoholic beverages in your jurisdiction.
4. Orders and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We will send an order confirmation email. Acceptance of your order and formation of a contract occur when we ship the items.
4.2 Pricing and Payment
- Prices are listed in US Dollars (USD) and are subject to change without notice.
- You are responsible for any applicable customs duties, taxes, or fees levied by your country.
- Accepted Payment Methods: We accept Visa, MasterCard, JCB, and PayPal.
- Payment is processed at the time of order.
4.3 Shipping and Delivery
- Shipping Regions: We ship globally, excluding some remote regions and parts of Asia.
- Order Processing: Orders are processed within 1-2 business days (excluding weekends/holidays).
- Shipping Methods:
- Standard Shipping: Cost: $12.95. Carrier: DHL or FedEx. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Available on orders over $50. Carrier: EMS. Estimated delivery: 15-25 business days after shipment.
- Delivery times are estimates only. Delays due to customs or carrier issues are beyond our control.
- You will receive a tracking number upon shipment.
5. Returns, Refunds, and Exchanges
Your satisfaction is paramount. Our detailed Shipping & Returns Policy is incorporated into these Terms. Key points include:
- Return Window: 15 days from the date of delivery.
- Condition: Items must be unused and in original packaging.
- Non-Returnable Items (Health & Safety): All ingredients (Beer Yeast, Hops, Malt Extract, Malted Grains, Additives & Spices) and opened consumables cannot be returned unless defective upon arrival.
- Process: Contact [email protected] for an RMA number before returning any item.
- Refunds: Issued to the original payment method within 5-7 business days after return approval.
6. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Northern Brewer Shop or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission. The Northern Brewer Shop name and logo are trademarks of our company.
7. Limitation of Liability
Northern Brewer Shop strives to provide excellent products and services. However, to the fullest extent permitted by law:
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
- Our total liability for any claim related to your order or use of the Site shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
- We are not liable for delays or failures in performance due to events beyond our reasonable control (force majeure), including acts of God, war, embargoes, or carrier delays.
- You agree to use our products safely and in accordance with their instructions. We are not liable for personal injury or property damage resulting from misuse of products.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, USA, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Montgomery County, Alabama, and you hereby consent to personal jurisdiction and venue in such courts.
9. Changes to Terms
We reserve the right to update or modify these Terms at any time. The “Effective Date” at the top of this page will indicate the latest revision. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
10. Contact Us
We’re here to help, just as we’re here to guide your choice of Malt Extract or All-Grain Equipment.
Email: [email protected]
Mailing Address:
Northern Brewer Shop
631 North Eastern Boulevard
Montgomery, AL 36117 USA
We aim to respond to all inquiries within 1-2 business days.
